Viber desktop – Mac installation

Installing Viber desktop on your Mac is pretty easy. Just like any other application, it consists of few steps. In this case, steps are very simple.

But before you start installing it on the computer make sure you meet the system and hardware requirements. And yes, you must have Viber installed on your mobile first to be able to use Viber for Mac.

Minimum hardware requirement for desktop computers are: dual core processor, 1 GB RAM, microphone and speakers for voice calls, webcam for video calls, AD2P compatible Bluetooth receiver for BT devices.

Regarding the OS, it will work on OSX 10.7 and above.

Viber for Mac is now suitable for OS X Yosemite. To install it, just redownload  installation files and drag Viber to your Application folder. When it asks you to replace or keep both just replace it and it will work.

If you meet those system and hardware requirements on your desktop computer, make sure you have the following Viber mobile versions prior desktop registration to be able to use Viber desktop:

  • Viber 3.0 for Android
  • Viber 3.0 for iPhone
  • Viber 2.4 for Blackberry
  • Viber 2.2.3 for Windows Phone 8 (partly compatible, might encounter sync issues)
  • Viber for Windows Phone 7, S40/S60 & Bada: do not require a minimum Viber version (partly compatible, might encounter sync issues).

If both, system and hardware requirements, are fulfilled, you should be done with your installation in few minutes…or less…

Installation procedure

Download installation file. You can download it from Viber’s official site using this link.

After finishing downloading simply drag Viber to your Application folder on the right.

To launch Viber go to your application folder and tap on ‘Viber’. After launching you’ll get Welcome screen. Hit “Yes” to continue.

Desktop_3.0_activation_welcome

After hitting “Yes” and you’ll be asked for phone number. Type in your phone number (without the country code) and click ‘Continue’.

type in your phone number(without the country code) and click 'Continue'.

type in your phone number(without the country code) and click ‘Continue’.

You will receive an 4 digit access code to your Viber mobile. Type it in.  Read and accept the Viber User License Agreement and click ‘Enter Viber’.

Desktop_3.0_activation_access_code

After completing the installation, Viber desktop will automatically sync your contacts with contacts stored in your mobile Viber.

Contacts are automatically synced with your mobile Viber

Contacts are automatically synced with your mobile Viber

You’re ready for free communication via Mac!

Enjoy!

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  • ko myo

    0873623068

  • Denis

    it seems that viber only works on mac with one single user. if another user logs on the mac, viber won’t start with that user

    • http://www.viber.com/ Viber

      At this stage Viber can hold only one user per computer. In the future, we are considering to add multiple-user support. When we have news, we’ll let you know :)

      • Ioklio

        Still no news?

        • http://www.viber.com/ Viber

          We have no news at this point. We are still considering it for the future.

  • Van Nguyen

    Dear Viber, I am using Samsung S4 model GT-I9500. I installed viber when in Vietnam (using a Vietnam simcard) and it was straightforward. Yesterday I uninstalled
    viber and reinstalled it with the South Sudan simcard. In the process of
    setting up, the phone automatically and randomly picked a country and I
    couldnt choose South Sudan as the country to complete the setting. I
    turned off the phone. Left it overnight and tried it again in the
    morning, still it didnt work. I removed the sim and put it back again
    and uninstalled and reinstalled viber again, still the same problem
    occurs. what can I do now? I hate to switch to another apps as I am so
    used to viber and my relatives, friends are all viber users. Thanks for
    your help.

    • http://www.viber.com/ Viber

      Hi,
      Thanks for the report of the problem.

      Do you mean that South Sudan does not appear in the country list, and so you can’t register using a South Sudanese SIM card?

      • Van Nguyen

        Dear Viber,

        South Sudan appears in the country list but when I choose it, it automatically goes back to the country that randomly appears on the bar. It happens to Samsung S4. My friends who use iPhone does not have any problem when installing viber.

        Thanks for your help to look into this.

        • http://www.viber.com/ Viber

          Thank you for the details.

          Please contact us via email at logs@viber.com , providing the step-by-step description of the problem. We will examine and test it, and get back to you as soon as possible.

          Thanks again, and we apologize for the temporary inconvenience.

  • Chris

    Hey Viber, I seem to be having a problem with the Mac Desktop version. When I’m in Conversation mode, on the left side of the window are my contacts/messages. The issue is, there are 2 of the same contacts on the list. For example, one is her name, the other is her phone number. When I receive a message from her, it’ll come via her number but when I try to respond, it will say “This contact does not have Viber, etc… The only way I could respond to her is if I use her name. How do I fix this so the conversation is ALL in the same conversation box.

    In the image, the blue is her name and the box below it is her number.

    Thanks..
    Chris

    • http://www.viber.com/ Viber

      Hi Chris,

      Thanks for the report of the problem.

      First, please see this page in our HelpDesk that will try refreshing the contact on your mobile (and maybe also affect on your Mac app): http://viber.kayako.com/Knowledgebase/Article/View/30/7/iphone-contact-list-is-not-showing-your-friends-as-viber-users

      Also, please make sure that you have the latest version of Viber for Mac.

      If both fail, then we would appreciate if you could take a minute and report the details to our support team using this direct link: http://bit.ly/ukGVJ0 (when you submit the ticket, please make sure to add the URL of our conversation). With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it.
      Thanks in advance :)

  • mike186

    Hello Viber! Please help me. I’m using MacBook in my work. I’ve downloaded Viber installation file for mac and installed application. But unfortunately I can’t run the app (actually can’t get the activation code on my phone), because the app can’t connect to the web. We have an internet access by proxy-server. I’ve configured all network configurations, but it did’t help.

    • http://www.viber.com/ Viber

      Hi,

      Viber generally does not support proxy connections, as the proxy might be blocking Viber’s traffic/ports.

      please make sure the following ports are enabled (“forwarded”) on your routers or firewalls:
      TCP: 5242 + 4244
      UDP: 5243 + 9785

      (if you are not sure how to enable ports, you may contact your router manufacturer, your Internet Service Provider, or your proxy admin)

      If it still doesn’t work, then unfortunately there is not much we can do to help :(

  • RANDOMO

    Hey Viber, i tried downloading viber desktop for mac and it worked fine. However when asked to enter my number it says “there seems to be an error activating viber on your device” which is untrue as it works fine on my phone. I have tried unistalling, reinstalling, deactivating and reactivating viber on my phone as well as redownloading viber many times on my mac, still doesnt work. What do you suggest?? Maybe i should wait longer?

    • http://www.viber.com/ Viber

      Hi,

      Please make sure this isn’t a network-related issue by deactivating and activating Viber when connecting to a few
      different WiFi networks (in order to pinpoint the source of the
      problem). What are the results?

      Also, please try rebooting your Mac, and downloading the latest version of Viber Desktop from our homepage anew.

      What are the results?

  • Francesca

    Hi, I’ve downloaded Viber correctly, but when I click on the icon in the the application folder (the icon is covered by a kind of no parking signal) it seams it’s starting, but nothing happen. It looks like is blocked. If it helps I copy here infos from the Viber folder: Last login: Fri Jan 31 12:05:15 on ttys000

    /Users/francescaorlandani/Desktop/Viber.app/Contents/MacOS/Viber ; exit;

    Francesca-Orlandanis-MacBook-Pro:~ francescaorlandani$ /Users/francescaorlandani/Desktop/Viber.app/Contents/MacOS/Viber ; exit;

    2014-01-31 12:08:12.771 Viber[23236:903] Error loading /Users/francescaorlandani/Desktop/Viber.app/Contents/Versions/4.0.2.30/Viber.bundle/Contents/MacOS/Viber: dlopen(/Users/francescaorlandani/Desktop/Viber.app/Contents/Versions/4.0.2.30/Viber.bundle/Contents/MacOS/Viber, 262): Library not loaded: /usr/lib/libc++.1.dylib

    Referenced from: /Users/francescaorlandani/Desktop/Viber.app/Contents/Versions/4.0.2.30/Viber.bundle/Contents/MacOS/../Frameworks/QtWidgets.framework/Versions/5/QtWidgets

    Reason: image not found

    logout

    THANK you for helping!

    • http://www.viber.com/ Viber

      Hi,

      Please open a support ticket here: http://bit.ly/1aOwGy2 and a support agent will be in contact with you shortly.

  • Rajesh

    Hello VIber,
    I need to uninstall viber from my office Mac Pro but I am not able to find a way to do so. Can you please help me with un installing instructions?

    • http://www.viber.com/ Viber

      Hi,

      To uninstall Viber from your Mac, please do the following:
      1. Open the Viber application
      2. Hit Alt
      3. Choose Viber
      4. Select Deactivate Viber

  • Keith

    Hi Viber,

    Deactivating Viber on Mac OS X does not uninstall the Viber app, it only logs out the account. How to completely remove the Viber app from OS X (Mavericks) ?

    • http://www.viber.com/ Viber

      Hi,

      In order to uninstall Viber off of your Mac, you need to drag Viber from your Applications folder into your computer’s trash can.

  • Popz

    Hello Viber, my iPhone 4s was stolen almost a month ago. My old sim & number seems to have been deactivated already as I am unable to call it since. However, yesterday, my friend Dre was contacted by a stranger using my viber account w/ my picture showing. The stranger seems to have been receiving messages from Dre when he sends it through viber for a group I used to be part of. The stranger seems also confused about the whole thing. I’m thinking whoever stole my iPhone sold it to the stranger & the stranger is now receiving viber messages meant for me. If the stranger put in a new sim card w/ a different number, would he still receive viber messages meant for me? I don’t want the stranger to receive messages meant for me. How do I resolve this? :(

    • http://www.viber.com/ Viber

      Hi,

      If he puts in a new SIM card with a different number on the same phone, your old Viber account will be deactivated. If you are still using the phone number associated with the stolen phone, you can activate Viber on your new phone. This will deactivate Viber on your stolen phone.

  • Roma

    Good day

    I have MacBook AIR

    During a call, I can hear only the input sound, but my outgoing sound is not audible, tried to change all possible settings of microphone, unsuccessfully.

    I’m shure that my mic works with other applications such as Skype

    Could you please help to find the solution ?

    • http://www.viber.com/ Viber

      Hi,

      We will need to get more information from you. Please open a support ticket here: http://bit.ly/1aOwGy2 and include the following information:

      -Is this a new issue?
      -Have you recently updated your computer’s operating system?
      -Let them know that this is an issue specific to Viber

  • vinobaje

    Viber for mac getting an error on Mac OSX 10.10 Yosemite :(

    Process: Viber [386]

    Path: /Applications/Viber.app/Contents/MacOS/Viber

    Identifier: Viber

    Version: 4 (4.1.0)

    Code Type: X86-64 (Native)

    Parent Process: ??? [1]

    Responsible: Viber [386]

    User ID: 501

    Date/Time: 2014-06-03 10:32:47.509 -0400

    OS Version: Mac OS X 10.10 (14A238x)

    Report Version: 11

    Time Awake Since Boot: 71 seconds

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)

    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

    VM Regions Near 0:

    –>

    __TEXT 0000000109b16000-0000000109be5000 [ 828K] r-x/rwx SM=COW /Applications/Viber.app/Contents/MacOS/Viber

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

    0 libsystem_c.dylib 0x00007fff9af0bd52 strlen + 18

    1 libstdc++.6.dylib 0x00007fff9b3683b7 std::string::compare(char const*) const + 29

    2 com.viber.osx 0x0000000109b21782 NativeLauncher::Launcher::startViber(int, char const**) + 390

    3 com.viber.osx 0x0000000109b1d746 LauncherMacOSX::startViber(std::vector<std::string, std::allocator >&) + 264

    4 com.viber.osx 0x0000000109b1d506 main + 183

    5 com.viber.osx 0x0000000109b1b804 start + 52

    Thread 0 crashed with X86 Thread State (64-bit):

    rax: 0x00007fde2b9033f0 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000

    rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x00007fff560e99f0 rsp: 0x00007fff560e99f0

    r8: 0x00007fff7d9d6198 r9: 0x00007fff560e99e0 r10: 0x00000000000170d8 r11: 0x00007fff9b36839a

    r12: 0x0000000000000005 r13: 0x0000000109bee108 r14: 0x0000000000000000 r15: 0x00007fde2b501698

    rip: 0x00007fff9af0bd52 rfl: 0x0000000000010246 cr2: 0x0000000000000000

    Logical CPU: 2

    Error Code: 0x00000004

    Trap Number: 14

    • http://www.viber.com/ Viber

      Hi,

      Please send this information to our support team so that they can assist you.

      You can open a support ticket here: http://bit.ly/1aOwGy2

      Thanks!

  • krystadc

    I’ve tried registering my mac to viber but i still haven’t gotten an activation code after trying a thousand times. ive also uninstalled and installed again like, 3 times. Ive met all the requirements needed, for both my iphone and mac pro. what seems to be the problem?

  • Ralph

    When I input my phone number, Viber tells me “There seems to be an error activating Viber on your device. Please contact support: http://support.viber.com” How can I fix this?

    • http://www.viber.com/ Viber

      Please open a support ticket here: http://bit.ly/1aOwGy2 for assistance activating your phone number.

  • BK

    Any ideas on why my Viber desktop app on MacBook won’t let me see more than a thumbnail of photos or videos sent to me? If I click them, they won’t play/open. No problem doing this on my iphone however, only the desktop version. I can’t find any FAQ about it or anything in the help menu.

    • http://www.viber.com/ Viber

      Hi,

      We would like to investigate this further. Please open a support ticket at this link: http://bit.ly/1aOwGy2 and a support agent will be in touch with you shortly. If possible, please include a video showing what happens when you try opening a photo and video.

  • Qasimnaz

    Dear Viber Team, I have recently downloaded Viber in my Macbook Air (Mevericks 10.9.4). Viber registration has completed but when I initiate a message on any of my contact it says No conversation selected, I tried to select more then 1 contacts but still getting the same error. Please help?

    • http://www.viber.com/ Viber

      Please send a video of this situation to our support team: http://bit.ly/1aOwGy2 for assistance

      • Qasimnaz

        Video? How? Suggest me a software to make a video?

        • http://www.viber.com/ Viber

          You can simply record it on your mobile device. If you are unable to send a video, a support team member will still be able to assist you.

  • Ninoy

    Hello Viber Team,

    I just downloaded vibe for mac (running on mavericks) today. However, while I already gave my mobile number (iPhone 5), I still haven’t received the activation code to be used for the desktop version yet. I live in the Philippines. Kindly need your assistance. Thanks!

    • http://www.viber.com/ Viber

      Hi Ninoy,

      Firstly, we suggest that you ensure that your iPhone is running the latest version of Viber (4.2.1). You can check here: http://bit.ly/1cxHir7 This is important to check, as you will receive your activation code for Viber for Desktop as a Viber message on your iPhone.

      Also double check that your phone is connected to a strong, stable internet source.

      Next, check that the ports Viber needs are open on your desktop (you can do that here: http://bit.ly/1lgX218 )

      If you have still not received your code, please read this article for possible solutions: http://bit.ly/1lw6jmV

      • Ninoy

        thanks for the reply. Will keep you posted on further queries.

  • Jo

    Dear Viber people,

    Subject: Viber desktop doesn’t work for multiple users on the same Mac

    My boyfriend and I use Viber a lot from handheld to handheld between each other. However, we both use the same Apple Mac, under separate Mac OS (Mavericks) user accounts, his and mine. I had installed Viber desktop under my Mac user account. Registered, and worked OK. Then when he logged on, on his Mac user account, he tried to launch Viber desktop app but it wouldn’t start at all. We then installed Viber desktop again, but this time under his Mac user account. It launched OK for him then. He registered it, and now it works OK for him. But now when I log onto my Mac user account I can’t launch Viber desktop at all. It would seem that Viber desktop app on a Mac can only work for one Mac user. So Viber desktop doesn’t work for multiple users on the same Mac. I’m not sure what’s the story with PC version, but wouldn’t be surprised if it’s the same issue. Are you likely to fix this? Maybe you assume that one computer is intended only for use by one user. But every computer OS (other than DOS maybe) supports multiple user accounts, and every application treats user data separately (e.g email app for one user will display that user’s emails, and the very same email app will display different user’s emails when he logs on on the same computer). Hope I explained it well? I’m sure you’re familiar with the concept of multiple users on the same computer, whatever OS. E.g. Skype app understands the difference between data for different OS user accounts. So do browsers, calendar, email, contacts, IM apps and many (if not all) others.

    I’ve read the FAQ – there’s a lot of talk about Viber not being able to work on multiple handhelds (which annoys a lot of poeple who, for example, have it on their iPhones, and then when they register it on their iPads too, all their data from iPhone gets deleted with no warning), but Viber is also not working on the same computer for different users.. Sorry if someone asked this before and you answered it already. I couldn’t find it. Maybe you somehow “hardwired” Viber desktop app to computer hardware, rather than linking it to OS user personal data?

    Or maybe this should work, and there’s an issue with my installation, so I need to troubleshoot more, and maybe contact your support?

    Thanks,

    Jo

    • http://www.viber.com/ Viber

      Hi Jo,

      One Viber for Desktop account can be installed on multiple computers.

      However, multiple Viber for Desktop accounts cannot be installed on one computer. The exception to this is if the computer has different user accounts (you log into your user account and he logs into his user account).

      There is no log off feature on Viber for Desktop, which is why your boyfriend had to re-install and activate his account.

      • Jo

        But yes, we do have different Mac OS user accounts, so we fit under the exception: “The exception to this is if the computer has different user accounts
        (you log into your user account and he logs into his user account).” So why is it not working?

        When I log onto the mac as myself, I open Skype and I’m logged into Skype with my Skype credentials. When he logs onto the mac as himself, he gets his Skype. But with Viber that’s not the case. It only works under his mac login now. When I log on the mac as myself, I can’t even open Viber. Do you understand our problem?

        • http://www.viber.com/ Viber

          We will need to look into this more in-depth. Please send the information that you provided above in a support ticket at this link: http://bit.ly/1aOwGy2 and a support agent will be in touch with you shortly.

          • Jo

            Thanks. But I’ve tried it on a different Mac – it’s the same problem. It’s very easy to replicate the problem – just create two Mac OS user accounts (in my case both have admin rights, in order to be able to install Viber Desktop – VD). Install VD under one account, and register one mobile number with Viber. Then log out, and log in as the other user. Try to start VD – it won’t start at all! Then if you re-install VD under that other user account, and register a different mobile with Viber – then the situation reverses – when you log on as the first user you won’t be able to start Viber desktop.. Please let me know if you get the same result? Thanks!

          • http://www.viber.com/ Viber

            We ask that you contact the support team: http://bit.ly/1aOwGy2 so that we can investigate and test this. It shouldn’t be a problem for you two admins to each have a Viber for Desktop account. This is why we would like to look into it.

  • Maxim Kozinenko

    Viber for Mac keeps crashing everytime on open… OsX 10.9.4, Viber – latest version. update. it may crash not after reopening, but when i select a conversation.

    • http://www.viber.com/ Viber

      Hi Maxim,

      Please send that screenshot to our support team here: http://bit.ly/1aOwGy2 so that we can gather more information.

      Be sure to include the following:
      – Does Viber crash when entering any conversation? Only when entering specific conversations?
      – Have you recently updated your OS on your computer?
      – Has this happened previously, or is this a new issue?

      Thanks!

      • cc

        I beta’d Yosemite and had that error as well, today it told em that Viber 4.0 would not work with Yosemite…so I rolled back the update. I need my Viber more than the latest OS

  • bazaro

    Viber is crashing everytime in Yosemite beta

    • http://www.viber.com/ Viber

      Mac OS X Yosemite is in beta testing, which means that it is not officially released and therefore not supported by Viber. Any issues you are experiencing are related to Viber not being supported.

  • Matt

    The answer of Viber about OsX Yosemite ;

    ————————————————————
    JUL 28, 2014 | 04:40PM IDT

    Ethan A. replied:

    Hello Matthew,

    At this time, Viber is not supported on OS X 10.10 as it is currently
    in beta. If you are experiencing any issues with Viber, they are likely
    due to this.

    Best regards,

    Ethan

    Viber Support Team
    ————————————————————

    So, will we use Skype or other messenger software behalf of Viber ? they are pushing us to do that.. it just because of a small configuration problem anyway.. i already made it work without any problem with Yosemite but non official solution not suitable for all members…

    https://www.sendspace.com/file/bkaqhc

    • Sadra

      What did you do Matt? I am a computer engineer :) tell me.
      amirsadra@me.com

      • hippo

        Viber support staffs are not listening to users at all. I heard you Sadra….I got the same problem. It works for almost a week since first public beta of Yosemite came out and stops afterward. So we both have the same question why it was working then stop. Either does or doesn’t work with Yosemite….Viber tech support is either ignore our question or don’t have the answer for it. If that is the case, just frankly say it rather answer to the different question

  • Sadra

    Viber was working fine on OS X Yosemite Beta. But since yesterday, I cannot open the app. It’s saying this version is not supported. If it wasn’t supported, why it was working at the first place??!?! I need Viber on my new OS!!

    • http://www.viber.com/ Viber

      Hi Sadra,

      Mac OS X Yosemite is currently in beta. That means that it is not a final, market ready version. Viber cannot be supported on an operating system that has not been officially released.

      • hippo

        I got the same question as Sadra. Either it works or notj working at all. The question here is why it was working and stop?

    • Son Tran

      You can change info.plist file

      Bundle versions string, short – from 4 to 5
      Bundle version – from 4.2.0 to 5.0.0
      It is working for me. I hope it is working to u too

    • Son Tran

      Right click on Viber app. Choose “Show Package Contents”
      Open info.plist file
      Then change the same image. It is working

  • http://mariotomic.com/ Mario

    @Viber:disqus There is no need to give us those granny answers, we’re not illiterate. Beta means that it’s not officially released, but you should be very well on your working stations making sure it works like a charm the second the new OS X becomes available. And if you’re doing that, you also might as well have a beta to offer, to match beta OS X…OR you can just say that you’re working on a new update that will be compatible. But here you’re blaming the OS X because your app is not working. YOUR APP WILL NOT WORK EVEN WHEN OS X IS NOT BETA ANYMORE, UNLESS YOU ADJUST IT!
    Telegram works, Skype works, so, the competition is not bothered that this is beta. Think about it, before giving this kind of answers.

    • http://www.focuswebsolutions.ie Jozsef

      Very well said, Mario, this is not good customer service. Good customer service always starts with empathy and than trying to give a solution.
      Saying NO to our face with no possible solution is not what you expect from a company as well known as Viber.
      Not to mention that the OSX beta WILL BE OPEN FOR 1 MILLION USERS! That’s a very impressive number to ignore… ;-)

  • Ralph Long

    Hi, When I use Viber on my Mac it is not accessing my microphone. I tested the mic on Skype and it is working perfectly. Any suggestions?

  • Ralph Long

    Wow, sorry managed to solve the problem, someone altered the settings on my Mac, feel a bit of an idiot right now, sorry.

  • http://mariotomic.com/ Mario

    To everybody who get error that this is version 4 and that it cannot be run on Yosemite, here’s a quick fix to it…

    Open Applications folder and locate Viber. Right-click it and choose “Show Package Content” then navigate to probably the only folder inside called Content and Info.plist file inside. Open it with any code or plist editor (often txt editors do not display it properly) and navigate to the key CFBundleVersion, which has value 4. Just change it to 5 and your Viber will work again :D

    • http://www.focuswebsolutions.ie Jozsef

      The solution worked for me with a slight change: I had to change the CFBundleVersion from 4.2.1 to 4.2.2
      I can open the app and while still crashing sometimes the Reopen button works as expected.

      • Jeremy

        This worked for me as well. I also had to update a setting in :

        System Preferences -> Security & Privacy -> General –> Allow apps downloaded: Anywhere

        Seems to be working now. Cheers!

    • MaNuPF25

      thanks, cant believe the dev cant just push a “fix” seeing how simple it is to be fixed and especially since it was working on previews DPs. just silly

    • Agrim Prakash

      You sir, are a genius. That was like insanely simple.

  • http://grafisko.se/ Farshin Aryo

    What a non sense but I give you right Viber because majority of people still have no right how to turn the computer on if for any reason it went off.

    As said by Mario, it’s you who must and will change your code. It will need to be compatible with the new OS. Apple will not make itself with Viber. The basic and core code is as it is on Yosemite beta and obviously you have already started working to fix it so stop fooling people by blaming others.

    Reminds me of ISP’s when there was dial up connections. Blaming their uncle, president or nature for the issue but their infrastructure.

  • Chris

    @Viber:disqus
    would it be possible to have notifications integrated into notification centre for the MAC once the Yosemite build is up? It would be so much more useful to see the notifications all in one place

  • http://robertbornemann.github.io/ Robert Bornemann

    not to mention that viber desktop was already really ‘buggy’ on mavericks versions … can’t believe you haven’t even released a yosemite beta in the last 7 days … quite ridiculous for a software company with millions of users worldwide

  • Damian

    Viber doesn’t seem to have ANY support on mac os X 10.9 especially 10.10. It was working and then stopped out of the blue.

  • Erfan

    I installed viber on my phone and then tried to login to Viber on windows. the app wanted access code and it was sent to my phone as an viber message and i didn’t see.after some tries to login, a new message appeared “There seems to be an error activating Viber on your device”.
    i contacted to viber support team but their advise didn’t work.

    • http://www.viber.com/ Viber

      Please reply to the email that you received from your support agent and let him/her know that you are still experiencing an issue activating Viber on your computer.

      • Erfan

        thanks a lot. it is corrected.
        and i activated my viber on desktop.

  • Stereosight

    Hey guys, I have Viber on my iPhone and now I want to use it also on my Mac. I have installed it however when it asks for my phone number and I type it and click.. the next step the program offers me is I need to install Viber on my mobile before I want it to use on Mac… BUT it perfectly runs already on my phone. So why is that?

    • http://www.viber.com/ Viber

      Hi,

      Please make sure that you have the latest version of Viber available on your iPhone. The most current version of Viber for iOS is version 4.2.1. You can update it here: http://bit.ly/1cxHir7

      • MCF

        can no longer use vibe on my very old Samsung Galaxy Tab. So u can’t support old devices anymore?

        • http://www.viber.com/ Viber

          You can find a list of supported platforms and devices here: http://bit.ly/1ltKrOa

  • Oleg Goncharov

    Ok, I have found a solution how to run viber, of course it wouldn work without bugs, but it works for me on MAC OS X 10.10 Yosemite. You go to apps folder in finder (if not find, search with search in finder), then open Viber app with right mouse, click open: show package contents -> contents -> Mac OS -> Viber . Open it. Now it will work, but running with Terminal app separately . You can make thats viber link to your desktop to find it easy.. So its mine solution for that moment.. so waiting for normal application :))))

  • Khoa Tran Nam

    on Macbookpro (10.9.4) when I try to shut down my mac – every time when i try shut down – it doesnt shut down and stops responding until I force quit Viber. I had reinstalled etc etc viber. no luck.

    • http://www.viber.com/ Viber

      Hi,

      This is an issue that will need deeper investigation. Please contact our support team here: http://bit.ly/1aOwGy2 so that we can gather more information from you.

      • Sadig Salem

        Im facing the same issue

      • Andry Ignatov

        The same issue here.
        MacBookPro, 10.9.5

      • electrikus

        Same here. iMac, Mavericks

  • Evgeniy Kushnir

    And still no support for Yosemite((

    You said that you are waiting for Yosemite’s release, but I think that Apple makes developers and public betas exactly to make your product works fine when Yosemite would be released.

    • http://www.viber.com/ Viber

      Yosemite is still in a beta version and cannot be officially supported.

      However, our latest update to version Viber 4.3 (you can get it here: http://bit.ly/1vkCPPe) should run on Yosemite.

      Please note that because it is not supported, we will not be able to assist with any technical issues, should they occur.

      • Szabó László Gábor

        It’s work… :P THX :)

      • bigfoot

        Thank you for the 4.3 link. it works great on Yosemite. :)

  • Alfredo

    Where are the proxy settings?

  • MCF

    We have an old device as home use for my nanny.. can no longer use vibe on my very old Samsung Galaxy Tab. So u can’t support old devices anymore?

    • http://www.viber.com/ Viber

      Hi,

      This depends on the operating system and operating system version that your old device is running.

      For a full list of supported platforms and devices, please follow the link: http://bit.ly/1ltKrOa

  • jmallillin

    Can viber for mac be used with two accounts? My wife and I use the same macbook. Really lost here

    • http://www.viber.com/ Viber

      Hi,

      Viber for Desktop can only be registered to one phone number.

      You will need to choose one account to keep active on your device.

  • Louis B

    so now that Yosemite is officially launched, will Viber support it, or just keep giving away excuses?

  • Tacktick

    I love Viber..so please now update it for OS X Yosemite!!

    • هلالابي

      Ren April Ramirez Jussi • 2 hours ago
      Viber for Mac version is suitable for OS X Yosemite.. Just redownload it, when you drag it to application it is going to ask to replace or keep both, just replace it.. then it should work. thats what i did for mine and now it’s working for OS X Yosemite.
      this worked perfectly with me

  • http://www.mmvtechnology.com.br José Aureliano

    please update it for OS X Yosemite. thanks!

    • هلالابي

      Ren April Ramirez Jussi • 2 hours ago
      Viber for Mac version is suitable for OS X Yosemite.. Just redownload it, when you drag it to application it is going to ask to replace or keep both, just replace it.. then it should work. thats what i did for mine and now it’s working for OS X Yosemite.

    • هلالابي

      this worked perfectly for me

  • SHEILA

    please make viber for desktop have two number accounts for people that have more than one phone number

  • Jussi

    I, like many others, would really appreciate a Viber for Mac version suitable for OS X Yosemite :)

    • Ren April Ramirez

      Viber for Mac version is suitable for OS X Yosemite.. Just redownload it, when you drag it to application it is going to ask to replace or keep both, just replace it.. then it should work. thats what i did for mine and now it’s working for OS X Yosemite.

      • Tim

        Ren you are a legend! This works perfectly for me as well. Everyone on Yosemite take note!

      • هلالابي

        You are a legend :) thanks

      • Marcin

        dang! You’re legend indeed! Many thanks! :)

  • Retila Wale

    you guys can still run Viber on Yosemite ,

    Launch Finder >Applications

    Right Click On Vibber.App >Show Package Conents

    Open Contents >MacOs And double click on viber terminal file

    this will open terminal and launch viber.

    Enjoy Viber On Yosemite.

  • Me

    Vibe Desktop Mac still stuck and has to be force quit to shutdown/restart computer. This bug has been around since forever and seem we have to *just get used to it*. Yeah, thank you.