← Viber Android – Beta Version Review

Viber Android – Activation Code

By tole | Published May 20, 2011 | Full size is 480 × 800 pixels

Android users, please note: in some cases this screen will be skipped and activation code received by SMS will be automatically inserted into Viber, after which Viber will be ready for use! (i.e no need to manually enter the code).

Viber Android - Activation Code

Android users, please note: in some cases this screen will be skipped and activation code received by SMS will be automatically inserted into Viber, after which Viber will be ready for use! (i.e no need to manually enter the code).

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  • walter

    I havent recieved my code, I haven recieve any sms, so I don't know how to get it.

    • ViberTeam

      After subscribing at http://eepurl.com/bW1Ln you simply need to wait several weeks from our invitation email. Once you get it, you will be asked to fill out a form verifying the same details as the original subscription, and then you will be sent to download the APK and complete your installation.

      If you get the APK without following this exact procedure (in the *exact* same order), you will NOT be able to activate.

      Our waiting list is long, so a little more patience is needed :)

  • Juan Pablo

    as far as I know Viber for Android is no longer on Beta, but still i can't get mi activation code, what should I do now?

    • ViberTeam

      Remove Viber, wait 24 hours, and then try again.
      If it doesn't work after you try that, please let me know.

  • Emiliano

    Hi, my access code never come! Please help, what can i do? thanks
    Also tried the phone call and it doesn't call me

    Regards!

    • ViberTeam

      Hi @Emiliano
      1. What country are you located in? Which cellular provider?
      2. Please try to remove Viber, wait 24 hours, and install again. Does it work?

      Let me know the results please.

  • mahmoud

    i didn't recieve my acc. code, and when i tried the "click here" button it got me to a page where i was requested to click on a "get code" button that also did nothing.
    i'm in Egypt, using Etisalat.

    • mahmoud

      i even tried removing and re-installing…nothing.

      • ViberTeam

        @mahmoud

        It seems as though some of our SMS with code are blocked by Etisalat, unfortunately there is not much we can do about it :(
        The same thing happens in other countries where Etisalat is the operator. Try contacting them and ask for answers.

  • Jose Rivera

    Hi, can you tell us if Iusacell (Carrier) in Mexico is blocking Viber? I can't install viber and I have tried all your solutions.
    Thank you.

    • tole_car

      ASent from my iPhone

    • ViberTeam

      It's not really a 'block' per se, but it seems as though somewhere our SMS's with code get stuck.
      Please remove Viber, wait 24 hours, and try again.

      If it still doesn't work, contact us at ittai@viber.com so we can investigate this issue further and maybe offer you a solution.

  • Jose Rivera

    Is Viber compatible with Motoroi X (Droid X) – Motorola?

    • ViberTeam

      If you'r running Android 2.1 or above, with stock ROM (not a custom ROM), then yes, it should work just fine.
      Please test it and let us know if you encounter any special problems.

  • Sergio

    I have revived the activation code but I dont find the place to use it inside Viber, where do I have to insert the code in viber ?

    • ViberTeam

      In Android (unlike iPhone), the code that's received is automatically inserted to Viber and Viber simply gets activated and ready to use.

      So – enjoy :)

  • gii

    hi, like Sergio above, i received the activation code in the sms and they tell me to close that message and enter the code in Viber but I can't find the place to enter the code in Viber. But the application can be opened, I can view all my contacts using viber as well. However, when I try to call a contact, the dial tone is heard and no ringing tone happens. Is there a step that I am lacking? thank you in advance.

    • ViberTeam

      As I replied above, in Android (unlike iPhone), the code that's received is automatically inserted to Viber and Viber simply gets activated and ready to use.

      The problem you are describing is different, and it sounds as if your internet connection is blocked or disrupted (or you are trying to use Viber behind a firewall or a router).
      Are you trying to make a call on WiFi or 3G?

  • Paul Milnes

    How do I uninstall Viber?

    • alex

      launch viber then go to more after that u will see deactivate account then click it~~

      • ViberTeam

        This will deactivate your account, but the application itself will remain on your Android.
        If you want to delete the application, you can do it the same way you delete any other application.

  • ViberTeam

    Please remove Viber, wait 24 hours, and reinstall.

  • Yen

    Im samsung galaxy ace user . i cant gei my viber code too ..what should i do ? or my operator cant support viber ? im using digi in malaysia.. pls answer me asap. tahnk you

    • ViberTeam

      1. What is your number format?
      2. Did you try removing Viber, waiting 24 hours, and reinstalling?

  • Mahnaz

    Hi
    I dont have this page, my viber will go directly to a page for entring mob number,also I recieved viber code, but I dont know where I have to enter it

  • ViberTeam

    Read the comment under the screenshot:

    "Please note that in some cases this screen will be skipped and activation code received by SMS will be automatically inserted into Viber."

  • Alper

    Im a iPhone 4 user. Could u pls let me know where is the area of code enterence? I couldn't find any place in application..

    • ViberTeam

      After you install Viber, you have a Welcome Screen, and right after that you are asked you type in your phone number.
      After you press "Continue", you are immediately transferred to the code entering page.

  • Daniel

    I cannot get my activation code. I have an android HTC Wildfire and i have tried everything: reinstall,etc

    • ViberTeam

      What country are you located in? Which cellular network?
      Did you try removing Viber, waiting 24 hours, and reinstalling?

  • arooma

    I wanted to ask if i deactivate the viber can i use my same phone number to actvate it again?…when i tried to put my mobile number again i didn't receive the code by sms..so what is the solution?

    • ViberTeam

      Basically, the answer is: yes.
      You might have a different problem now..

      Please remove Viber, wait 24 hours, and try again. Also, try the automated call if you fail to receive the SMS.
      If the problem persists, contact our support team at http://support.viber.com

  • Florencepolinis

    I’ve tried but havent. Recieved thé sms with thé activation code yet.

    • http://www.viber.com Viber

      After you type your number and click “Continue”, what happens?

      • Lithium4963

        I haven’t received the SMS with the activation code yet.

  • Florencepolinis

    Still im not recieved thé sms activation code het.

  • weewee

    Why I didn’t receive any SMS from viber and calls? I can’t acivate it =(

    • http://www.viber.com Viber

      Please try removing Viber, waiting 24 hours, and reinstall.
      If it still doesn’t work, please specify what country you live in and which cellular network you are connected to.

  • weewee

    I mean Sms and calls.

  • Amr Elsherbiny

    Hi. I haven’t received the code and when I try the automated call, once I pick up it drops the call immediately. I’m from Egypt and my network is Mobinil.

    • http://www.viber.com Viber

      Please try removing Viber, waiting 24 hours and reinstalling.
      If it still doesn’t work, contact our support team at http://support.viber.com and they will provide you with further assistance.

      • Amr Elsherbiny

        I did what you stated and still didn’t receive the SMS. The automated call worked however. Thanks a lot for your help.

  • Edith Kelijman

    I’m in Uruguay and did not receive your code via SMS or phone call.

    • http://www.viber.com Viber

      Please try to remove Viber, wait 24 hours, and reinstall.
      If the code still doesn’t arrive (both by SMS and automated call), then please contact our support team at http://support.viber.com

  • Vladimir

    Hi, I am from Serbia, and can’t get code on any on the ways you have described bellow. My network is VIP (220 05) but got there through mobile number portability (my original number prefix belongs to MTS – 220 03) so that might generate problems. Have any advise how I should confirm my number.

    Thanks in advance,
    Vladimir.

    • http://www.viber.com Viber

      When you try to register to Viber, you enter your number, and press “Continue”. What happens then? The code simply never arrives, or are you getting an error message?

      • Vladimir

        The code simply never arrives. Same thing is happening when initiate code callback – the phone just doesn’t ring!

        • http://www.viber.com Viber

          In general, number portability shouldn’t cause any problems (it’s just like sending you a regular SMS). However, there might be another problem with sending SMS’s to VIP network.

          You’ll need to contact our support team about this and elaborate on the problem: http://support.viber.com

          • Vladimir

            Thanks, will do.

            Regards,
            Vladimir.

          • Vladimir

            Sorry for being a menace, but need just one advice. I can’t find any contact form or information on support site. Am I doing something wrong?

            Thanks in advance,
            Vladimir.

          • http://www.viber.com Viber

            Enter the link I gave you, and click on “Ask Viber Support”. Then you’ll go through a series of checkboxes, after which a ticket will be created, and our support team will get back to you within a few days.

            You’re not a menace. I’m glad to help :)

  • Carlobustamante528

    Hello, please help. Cant activate due error when inputing my cell number. By the way I’m using the Samsung Galaxy tab wifi only. Example my cell number is 09178440744 (example only) and the code for my country is (+63) so I inputed 9178440744 only. Afterwhich an error occurs and prevents me from getting an access code. Please help. Thanks!

    • http://www.viber.com Viber

      Viber does not officially support Tablets yet. We’re working on it these days, and we hope it’s ready within the next several weeks.

  • Filo_ink

    hi, i’m from malaysia.. i accidently deactivate it when i do some setting to my phone.. i already install it back but still do not receive the activation code neither from sms or call… i also try using my old activation code but the result is same.. so now what should i do?

    • http://www.viber.com Viber

      Remove Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).
      If you still get no code, remove Viber again, wait 24 hours and reinstall but first register with a different number (for example – your home number), then immediately go back, and register with your cellular number again. Are you getting the code?

      If you still receive nothing, contact our support team at http://support.viber.com and give them the details of the problem.

    • nor..

      It happened the same to me

  • Guss Ximenez

    same problem here its been like 1 month no SMS no calls, maybe something wrong with my phone i dont know but im sure the only way possible to get my code its through mail, dunno whats the problem of getting it by mail. what wrong can be done with it ??? i just dont get it. or add another type of registration like username and password cause this been a long time and still nothing a lot of mails to support and a lot of messages telling me to install again etc etc and then ok code will be send to you manually.. and still nothing many times.
    can it be done through mail or with username password for ppl having problems with SMS or phonecalls .. Thanks
    htc evo 4g.

    • http://www.viber.com Viber

      The whole point of Viber is to be an app that can recognize if your friends have Viber installed. We do that by making the Viber identity identical to your phone number (in that sense – your “username” is simply your phone number). In order to ensure that the phone holder is in fact the one who’s registering, we must use the phone number itself as an identifier.

      There is a known problem in some countries with inability to receive our code. We are trying to fix that, but it seems to us like a problem with the cellular providers themselves.

  • sean

    hi i dont know what to do i cant get the code for my android after putting my number (samsung indulge) not even a call..plz help me!!!

    • http://www.viber.com Viber

      There is a known problem in some countries with inability to receive our code. We are trying to fix that, but it seems to us like a problem with the cellular providers themselves.

      Meanwhile, please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).
      If you still receive nothing, contact our support team at http://support.viber.com and give them the details of the problem.

      • Guss Ximenez

        i already been doin that 1 month, there should be an option to get it by mail, even if i give you my address my phone of house etc so u can see ppl is the real owner cause im pretty sure its the cellular providers here in mexco its a monopoly and they will block it if they wish. and theres nothing to do about it. unless you guys send it by mail too.
        i been installing and uninstalling for 1 month, and i been contacting support viber but the first answer is always the first and the second is the same and the third they never reply back.
        first answer is uninstall and install again wait 24 hours and try…
        second answer is ok we will send you the code manually please let us know when u recieve it.
        and after couple days i send them message i didnt recieve anything yet .. theres no answer.
        i really hope i can get some help here plz

        • http://www.viber.com Viber

          I’ve already explained to you below why sending the code by email is not possible. We apologize for the inconvenience, but we are continuously trying to improve our SMS delivery mechanism. We ask for your patience while we work to fix the problems that are usually caused by faults of the cellular companies themselves.

  • Muneer G Babar

    I am using smasung tab, I try to get register viber with me mobile number, so sms was sent. later I changed my mobile number but now it give me “error” message. Please help me resolve the problem. Thank you

    • http://www.viber.com Viber

      We assume you live in the UAE?

      The UAE decided to block Viber, this is why you are getting the error. Unfortunately there is nothing we can do about it :(
      Try contacting Etisalat (or the authorities) and ask for the reason for this block.

      Alternately, you can try using a VPN connection. For more details, google it and find more people in the UAE who will guide you how to do it, or check out this link: http://talkfree7.blogspot.com/2011/01/voip-blocked-try-viber-uae-free-call.html

  • Anmol901

    hi,i cannot receive sms’s as they are blocked,due to this i cannot receive the access code viber sends me via sms.is there any other way i can register for viber? thanx

    • http://www.viber.com Viber

      You can receive the access code also via callback.

      1. Open Viber on your device (You can download it from http://www.viber.com/itunes)
      2. Enter your phone number and tap on ‘Continue’.
      3. If you haven’t received an SMS with your access code within 60 seconds, click on the ‘No Code?’ button (see image example).
      4. Follow the instructions on the system.
      5. Accept the automatic call and write down the given access code.
      6. Enter the code into Viber to complete the set up.

  • 1373110306

    Hi, I m using samsung i579, I did’t receive any access code or phone call from u when I entered my phone no. Is tat the problem cox I m living in China? Thx for help!

    • http://www.viber.com Viber

      There is a known problem in some countries with inability to receive our code. We are trying to fix that, but it seems to us like a problem with the cellular providers themselve.

      Meanwhile, please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).
      If you still receive nothing, contact our support team at http://support.viber.com and give them the details of the problem.

  • http://www.facebook.com/people/Yousef-Al-alawi/100000090816048 Yousef Al-alawi

    I did not get a code? Whats the problem. I live in Saudi Arabia

    • http://www.viber.com Viber

      There is a known problem in some countries with inability to receive our code. We are trying to fix that, but it seems to us like a problem with the cellular providers themselves.

      Meanwhile, please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).
      If you still receive nothing, contact our support team at http://support.viber.com and give them the details of the problem.

  • http://pulse.yahoo.com/_PPKRH2GAOUJC337HFEW63AE7UM T

    I get the phone call but I do not hear anything.

    • http://www.viber.com Viber

      3G networks can sometimes be disrupted and consequently affect the quality of VoIP calls. We are working on adding a feature that will adapt to disruptions in order to ensure stable calls on 3G networks. In general, WiFi- WiFi calls on Viber sound clear and are free of such disruptions.

  • Unseenphantoms

    Hi, I download this app but I fail to get the SMS & when i try to get the call.. my server says something like ” you’re getting a call from.. blah blah” and when the lil recording ends.. it says the VIBER LINE hung up.. so i dont get the code & i dont know what to do :/
    Im from Mexico by the way & It cant be the server cause others with the same company have download this app with no problem at all
    my phone is a SAMSUNG ACE :/ so please… HELP! :D

    • http://www.viber.com Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

  • http://pulse.yahoo.com/_XPFMRUL76F7UUNXYNTNTPM4C2Y Ahmed

    Hello Every Body

    Let me get into the main point direct , am using iPhone 3gs and am not on jailbroken or any am using the original IOS from Apple that came with he iPhone

    the problem is the following

    i have installed before Viber on my iPhone and it works good and after restore the
    ios on my iPhone and reinstall the viber again i face an strange problem and is not with
    me it’s with a lot of other people too , is not about push notification because its on and
    nothing from this problems , the problem is when i enter the phone number and click
    on continue is not giving any result and also it not move to next step which is the access
    code windows it keep stuck on the enter phone number window and keep enter continue
    button is not doing any action

    so what is this problem , does viber not accept same SIM card Number to use it again
    or what exactly

    please advice

  • Pereginius

    I download it, I got my code, I entered it and then it went to viber. But still no connection to viber ? Activation got through, what should I do next ????? I have a lot of people who have viber and nothting happend.

  • Charbel_1664

    Hi im from lebanon im having a problem im not getting the sms nor the phone call. I got the phone call twice wheni first installed the app on my iphone 4 and i got the code but when i input it i get an error that the code is wrong. Please help

    • http://www.viber.com Viber

      Hi,

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

  • Collinse

    This is all well and good but I cannot invite contacts to viber I open my contact and it comes up invite and when I tap on it it will not open

    • http://www.viber.com Viber

      Is your Viber contact list empty? (no one is shown as Viber users?)

  • Andres

    Hi, i wont get the sms NOR the phone call, just recently installed it on my iphone 4s. What can i do?

    Im from Mexico.
    Thanks!

    • http://www.viber.com Viber

      There is a known problem in some countries with inability to receive our code. We are trying to fix that, but it seems to us like a problem with the cellular providers themselves.

      Meanwhile, please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).
      If you still receive nothing, contact our support team at http://support.viber.com and give them the details of the problem.

  • http://www.facebook.com/vonvaldezz Victor Lehlohonolo Nchabeng

    Cdes who are on viber Free smses and free phone calls mahala-hala lol…

  • Alqdweik

    Hallo….im from the UAE and i just bought my samsung galaxy s2 and installed Viber on it….the thing is that its not showing any of my contacts that have viber installed in their phones…and i know for sure one friend who has viber installed….he tells me that im in his contact list but whenever he calls viber shows a message telling that i need to update my viber….
    thanks

    • http://www.viber.com Viber

      The UAE decided to block Viber, this is why you are getting the error. Unfortunately there is nothing we can do about it :(
      Try contacting Etisalat (or the authorities) and ask for the reason for this block.

  • Diana

    Does my phone have to be on a data plan or have phone service in order to work with Viber?

    • http://www.viber.com Viber

      Viber only needs cellular service when first registering in order to receive the activation code by SMS or callback. However, you can also type in your landline or a friend’s mobile phone just to receive the code, and then you’re ready to go.

      After activation has been finished, you can use Viber only with WiFi (and not 3G), so cellular service is not obligatory.

  • MARY GEORGE { MAMMEN}

    hello

  • Realsmokers213

    uninstalled and installed viber after which I got an error saying that the activation code sent through my phone isnot workin.. anyone who had the same problem and resolved after?

    • http://www.viber.com Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

  • Anita_jalali

    i can’t ever get an activation code ! it won’t send it too my mobile !!

    • http://www.viber.com Viber

      As suggested below, please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

    • Anonymous

      hiiiiiiiiiiii

  • http://www.facebook.com/Chaoticlysilent Donna Ratliff

    i am using pinger textfree as my number for viber Because i do not have cell service. I usually have no problem getting the code but now i cant get it what so ever!

    • http://www.viber.com Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

    • Anonymous

      hy how r u

  • Lina J Yousef

    I re-install the software for my android phone
    and installed viber again , i didn’t receive the access code nor receive the automatic viber call to get the code
    I’ve been registered with th same phone no before re installing the software
    so what can I do plz ???

    • http://www.viber.com Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

  • Yienz_trisyia96

    I deactivate my viber. But I want to reactivate it again. But how? Pleasee help meee :(

    • http://www.viber.com Viber

      You simply need to enter your phone number and receive the code again.

      If you fail to receive the code, please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

  • PS

    Hello,

    thanks for a rather excellent app with great international call quality.

    I am helping my dad based in Norway. he has installed the app and has received his code, but has yet to spot where you enter the code. I remember that for me this was the first screen to appear, while he has not gotten this. What’s funny is that you need the code to activate your Viber account – he has yet to enter his, but he juste called me using Viber.

    The result is that Viber works fine for him, but a reminder (message) tells him to enter the code every 30 seconds – pretty annoying. Have you seen this before? Do you have a suggestion for a solution?

    Thanks in advance for your answer.

    My best,
    PS

    • http://www.viber.com Viber

      If he’s using an Android device, then the code is inserted automatically into the app.

      If he is using Android, can you tell if he is using a Custom ROM or not? (you can ask him).

      • PS

        De-installed, re-installed, problem solved. Thanks.

        • http://www.viber.com Viber

          Good to hear :) Enjoy!

  • Rima

    Hello,

    I installed viber successfully on my HTC Gratia A6380. However I don’t get any activation code via SMS or via Call. I tried to uninstall, and then reinstall the application after 24 hours, but it didn’t help.
    I live in Armenia and my cellular operator is VivaCell-MTS.

    Thanks in advance.

    • http://www.viber.com Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). In order to understand if this is a problem specifically with your phone number, try registering when entering a different phone number, for example a friend’s number, your home landline number, etc.

      If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

  • Amid-2011

    hamid

    hi

    i installed viber successfully on my iphone 3G but i can not get threw . it says NO PUSH NOTIFICATION TOKEN .. viber can’t access push notifications. thank you for helping me ..

    • http://www.viber.com Viber

      Hi Hamid,
      Is your iPhone Jailbroken?

  • Everjel

    I don’t receive SMS or call from you, I did it in the same device with my wife’s number and she received the SMS inmediately, hoy can you help me out?

    Thanks

    • http://www.viber.com Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

  • Dj_0418

    hey, i am using GOOAPPLE phone, which is very similar to iphone, i have tried 3 times /uninstalled and wait 2 days/ but still not receiving code by SMS, and there is another problem which is “An internet connection is required to set up Viber. Check your connection and try again”, so, i have really OK connection, i tried wifi, and 3g as well, both OK and both download viber from the market, please help

    • http://www.viber.com Viber

      Please note that Viber does not officially support GooApple phones, and that may be the reason for the problem.
      What country are you located in?

  • Winnie Villaflores

    I am using a iPhone 4s but I can’t use viber application. Viber is already installed in my phone.,. But when I am trying to call my phone using viber., it’s always telling that i don’t have viber installed. One more problem is that when I’m trying to call., application is telling that “an Internet connection is required to set up viber . Check your connectin and try again.” I Am connected to wifi but still encountering this problem. I tried reinstalling the application but still not working. Pls help me.

    • http://www.viber.com Viber

      Hi,
      Please specify what country you are located in, and which cellular network.

      • winnie0418

        im currently here in UAE. My carrier is etisalat.

        • http://www.viber.com Viber

          The authorities in the UAE have decided to block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help :(
          Try contacting the authorities and ask for the reason for this block.

  • Anonymous

    Hi. I accidentally removed Viber form my iphone, so I installed it again. I didn’t get code via sms nor via phone call. I also don’t have my acces code which I used the first time (few day ago). Please help me to regain Viber again.

    • http://www.viber.com Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

  • Hanihabbab

    I didn’t receive my access code via sms nor via callback, im currently in Jordan. My carrier is Umniah.

    • http://www.viber.com Viber

      Hi,

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      If this doesn’t help, then it is possible that your carrier is blocking Viber :( Please contact Umniah and verify this with them. If this is indeed the case, there is unfortunately not much we can do.
      You may also contact our support team at http://support.viber.com and give them the details of the problem.

  • Rinku_pathania

    i am having I phone 4 , contract with Vodafone, but i work in remote location in Australia. here i cannot get any sms or call cos here there is no network of any cellular .. only mean of communication is satellite internet.. i want to talk with my friends on viber… but cannot go beyond the point of viber code… please suggest

    • http://www.viber.com Viber

      Hi Rinku,

      Unfortunately there is no other means for validating your account other than receiving a callback or an SMS through a real telephone number. Our suggestion to you is to temporarily, whole on that remote area, ask the help of a friend or family to receive the code for you, email it to you (for example), and then you’ll be able to activate Viber just fine, but your Viber identity will be that number you registered with.

  • Vamp_0910

    hi guys.. i already have a account on viber but when i open it, the viber requested it again and i can’t received any message or phone call from viber

    • http://www.viber.com Viber

      Hi,

      What country are you located in? Does this problem occur on both 3G and WiFi?

  • Romeo_byron

    using celcom, olso the same probleam no code been send back or call to me..i am in malaysia

    • http://www.viber.com Viber

      Do you mean you’re not able to receive the SMS or call-back from us with the code?

  • M Marallag

    Yes it did.but still i can’t use it.

  • M Marallag

    I received my activation code but it didn’t show where I would enter the activation code so I assumed that it is automatically entered as it is shown here.but still I can’t use viber…

    • http://www.viber.com Viber

      After you receive the code (on Android devices), it is indeed automatically inserted into Viber and it is then activated and ready to go.
      If you still can’t use Viber, then the problem might be different. What error message exactly do you see?

      • Mr Todi

        Hi, I have the same problem. When I try to dial a number, Viber says “Viber service currently unavailable or being blocked”. I tried re-installing it, but I get the same problem. What should I do?

        • http://www.viber.com Viber

          There is no special server problem that we know of – there might be a temporary problem with your network, or a slight interference with your connection to our servers.

          Have you tried connecting to a different WiFi network? Is the problem the same?

  • Nileshshah

    hay

  • Mdshameer

    I had viber earlier. Then i uninstalled it. Now i heard it is working in UAE. I am trying to install it but i am not receiving activation code to my no. If i give other no, i receive the activation code

    • Mdshameer

      any body have solution?

      • http://www.viber.com Viber

        You could try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

        However, please note that as far as we know the authorities in the UAE have decided to block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help :(
        Try contacting the authorities and ask for the reason for this block.

  • arber

    hi guys i am having a problem with the code i did not get any message but i got the call unfortunately i did miss out the code what can i do to get the code back

    • http://www.viber.com Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

  • Sooweiren

    Hi I also have the sort of same problem my phone was needed to reinstall but after reinstalling my phone i can’t use viber, but before i can use viber… so what should i do pls?

    • http://www.viber.com Viber

      What exactly do you mean “you can’t use Viber” after you reinstall?
      Please try describing the problem with greater details so we could help :)

    • plzhelpasap

      i had the same issue nd still do
      if u find a solution plz share!! :)

      • http://www.viber.com Viber

        What exactly do you mean “you can’t use Viber” after you reinstall?
        Please try describing the problem more specifically so we could help :)

  • Jellylaurente

    i cannot send pictures through viber when i am using my mobile internet connection. but if its on wifi its delivered. why? im using htc wildfire s

    • http://www.viber.com Viber

      Hi,
      Thank you for bringing this to our attention.

      Please report this issue to our support team at: http://bit.ly/ukGVJ0

  • manoj kumar

    I can”t get a code for my calls from viber

    • http://www.viber.com Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

  • m.j

    I didn’t get my code and I tried to click on the link but it didn’t open on my phone’s browser and I tried to open it on my computer browser but it didn’t work either ,,,, so what can I do please????

    • http://www.viber.com Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

  • Ayham

    good day
    when i’m trying to get my code , it’s just keep telling me : the phone number you entered couldn’t be associated with a viber account .
    what can i do ?

    • http://www.viber.com Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

  • plzhelpasap

    i uninstalled viber by accident then reinstalled it but it wont send me an activation code and theres no place on my adndroid that has the automated call option only sms nd i tried reinstalling it after 24 hours nd more but that didnt help nd im in syria but its nt blocked or anything all my friends viber which i introduced them to is working except mine im nt getting a code plz help!! nd the links u provide never open theyre all blank plz help asap!!? :’(

    • http://www.viber.com Viber

      Hi,

      Unfortunately, we suspect that the authorities in Syria have decided to block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help :(
      Try contacting the authorities and ask for the reason for this block.

      Meanwhile, you may try and register your Viber with different numbers. For example – landline numbers, pre-paid numbers, etc. (you can use any number to register to Viber, as long as it can receive the SMS or our automatic call).

  • 3eez

    Hi…
    after receving the active code and inserting it and pressing Enter Viber it keeps teeling me after secondes from activating loading: “could not connect an internet connection is required to set up viber. check your connection and try again” altough i am online and have an internet access…
    what can i do ?? :(

    • http://www.viber.com Viber

      Hi,

      It could be that your network is blocking Viber’s registration attempts.
      What country are you located in? Which cellular network or ISP?

  • Koysmith

    is viber working in uae..i did’nt received any activation code..

    • Koysmth

      i tried to put another number but still not working…i also tried to unstall and reinstall it after 24 hrs but still doesn’t work..any help will be much appreciated..thankyou

      • http://www.viber.com Viber

        May we ask what country you’re located in, and which cellular network?

        Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

  • Jbeddy5

    i have failed to get an activation code for my android

    • http://www.viber.com Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

  • Thunderkingbeatz Odo

    i don’t see no code button on my android phone

    • http://www.viber.com Viber

      Android usually automatically uses the code that’s received by SMS, and is automatically activated.

      So – no need to worry. You should be able to use Viber now :)

      • Thu Rein

        I can’t get your activate code. Because this country close your site. How can I get your activate. Please .. Help me. Thank…. Can you sent my gmail ……….. sun.melody1500@gmail.com >>>>> Please…<<<<<

        • Thu Rein

          Sorry.. I forget to say.. I am trying with 971527257617 this phone number.. But ,, I can’t.. OK? Please.. feedback. I am waiting your result. I am Thu Rein

  • Fadi

    Hi

    I had call from Viber with for digit code I entered the code however the activation cannot build up!!
    Please can anybody help me ?

    Thanks

    • http://www.viber.com Viber

      Hi Fadi,

      What country are you located in? Which cellular network?

  • claudia

    MI celular es androir y me llego el mensaje de activacion pero no traia ningun codigo alguien me puede ayudar

    • http://www.viber.com Viber

      Hola,

      Primero, por favor intenta borrar Viber, esperar 24 horas y instalar otra vez.
      Si no llega el codigo todavia, por favor visita nuestra Support Forums en http://support.viber.com y explica tu problem allá, y ellos intentaran ayudarte.

  • Tnw Td99

    Who can help me I no have any code from viber,I have pass the no code
    But no any auto call back for me.now I live in Myanmar .
    Thanks!

    • http://www.viber.com Viber

      Hi,

      What country are you located in? Which cellular network?

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

      • Masa

        I’m in the United Arab Emirates, and I didn’t receive my sms. Is it blocked here ?

        • http://www.viber.com Viber

          Unfortunately yes :(

          The authorities in the UAE have decided to block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help :(
          Try contacting the authorities and ask for the reason for this block.

  • lice lice

    theres is no text sms to my mobile
    i’m in china

    • http://www.viber.com Viber

      It seems that the authorities in China have decided to block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help :(

      Try contacting the authorities and ask for the reason for this block.

  • Leka

    viber aint work anymore…..i uninstalled it and reinstall still not working but it worked really well before..don’t know what happen

    • http://www.viber.com Viber

      Hi,

      What country are you located in? Which cellular network?
      Also, please specify the exact error message that you’re seeing.

  • ali salameh

    i have ana htc chacha i unistalled viber 3 times and waited 24 hours ever me i installed it but im not getting the code
    in both ways waht shall i do ?

    • http://www.viber.com Viber

      Hi,

      What country are you located in, and which cellular network?

  • john

    My Viber is having problems too… I cant get my activation code…. I was able to access to viber previously but something happen and it ask for an activation code again…. I uninstalled it and installed it again but nothing is happening… I’m from Malaysia…

    • http://www.viber.com Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

    • Amin62m

      Hi John , I have same problem , if you solve this problem tell me your solution please by email .
      my yahoo address : amin62m@yahoo.com.

      • http://www.viber.com Viber

        Hi Amin,

        May we ask what country you’re located in, and which cellular network?
        This information might be relevant, since some operators and countries are known to block Viber.

        • Kay

          Im from malaysia & i have the same problem.

          • http://www.viber.com Viber

            Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

  • Olver

    Hola,
    No me llega el codigo de verificación.
    Estoy en Colombia, mi operador es TIGO.
    Que debo hacer?

    • http://www.viber.com Viber

      Primero, por favor intenta borrar Viber, esperar 24 horas y instalar otra vez. Intentas registrar de nuevo ahora (ambos los opciones – el SMS y la llamada automatica)
      Si no llega el codigo todavia, por favor visita nuestra Support Forums en http://support.viber.com y explica tu problem allá, y ellos intentaran ayudarte.

  • khaisen

    I’ve got a call from viber but I dodn’t get clear after they hangup.
    I’ve reactivate but I can’t do it.
    Help me pls…..what shall I do?

    • http://www.viber.com Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

  • Maloriemags

    Hi, I’m from the Philippines and my cell network is sun cellular. I’ve tried uninstalling and reinstalling, and I’ve been having trouble receiving the code thru SMS and voice. This problem started when I updated my viber and it kept crashing every time I use it after that.

    • http://www.viber.com Viber

      About the failure to receive the code: please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

      About the crashes – may we ask what phone you have, and which version of operating system?

  • Arrmanphyo

    i do not receive sms and automatic phone call.
    my country is myanmar.
    please solve my problem.

    • http://www.viber.com Viber

      Hi,

      Are you getting some kind of error message, or something you’re waiting for the SMS and call and both don’t arrive?

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

  • Naylwinoo

    please my android phone in myanmar 0973149860 send sms coad number

  • Khmoli2001

    I use my activation code more than two times nd didn’t shown my contact I re install again but still didn’t recived the activate. Code pls what can I do it seems blocked. I used htc wiild fire phone pls. Help me

    • http://www.viber.com Viber

      * May we ask what country you’re located in, and which cellular network?

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

  • Razni_ralik

    i dont get a activation code i have been trying for several times

    • http://www.viber.com Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

  • sadia owais

    I have installed fiber but i didn’t get access code whats this?im waiting for it?i live in dubai..

    • http://www.viber.com Viber

      The authorities in the UAE have decided to block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help :(

      Try contacting the authorities and ask for the reason for this block.

  • rubelyn

    i did not recieve my activation code

    • http://www.viber.com Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

  • Allen Pinpin

    Hi…the viber app for my android phone it taking too long to load to select the country and to type my phone number.I tried to uninstall and reinstall the app but still the same…sometimes it pass through and asking for activation code but i unable to receive the code.What should i do???I’m from Philippines..

    • http://www.viber.com/ Viber

      Hi Allen,
      Which device do you have? Which version of Android?

      About not receiving the code:
      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

  • allen

    Im from UAE and using etisalat as an ISP..im able to download the viber app and able to go through the activation code however Im not receiving the activation code..what should i do???

    • http://www.viber.com/ Viber

      The authorities in the UAE have decided to block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help :(
      Try contacting the authorities and ask for the reason for this block.

  • TsDaichi

    Hi Viber Team, i recently change my number and keeping my phone, i reinstall viber but can’t receive activation code, i try to desinstall it and wait 24h….my number has no problem, i entered the right number……. but nothing each time i have and error, i try both sms and call back please help….

    • http://www.viber.com/ Viber

      Do you see any specific error message when trying to register?

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

      If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

  • http://www.facebook.com/profile.php?id=738293024 Matt Lancaster

    SGS2 4G with Amaysim (Optus Reseller) in Australia. I have received the SMS activation code, but Viber says: Invalid Code. I received the automated call and the code had moved up one number on the last digit. Neither codes work. Tried uninstall and re-install to no avail. I have a secure internet connection.

    • http://www.viber.com/ Viber

      Viber system is currently experiencing connectivity issues. This is related to our hosting provider (Amazon) that is having a major problem that also affects many other services worldwide.

      Amazon is on it, and we hope that with their help we’ll be able to restore Viber’s service soon.

      We apologize for the temporary inconvenience.

  • tork21

    good day!!! i also have problems with my viber account…after i restore factory setting on my android fone i also re-install viber again…and received access code but i cant use it i also tried the phone call activation…but still cant use the code…

    thank you and more power…im here in Saudi Arabia and my service provider is Al-jawal and Mobily….thank you!!!!

    • http://www.viber.com/ Viber

      Viber system is currently experiencing connectivity issues. This is related to our hosting provider (Amazon) that is having a major problem that also affects many other services worldwide.

      Amazon is on it, and we hope that with their help we’ll be able to restore Viber’s service soon.

      We apologize for the temporary inconvenience.

  • http://www.facebook.com/gerry.hasson Gerry Hasson

    my viber was working fine then stopped. tried unisnstalling/re installing. i get the code then viber says the code is wrong. im in uk using o2 network

    • http://www.viber.com/ Viber

      Hi,

      Viber system is currently experiencing connectivity issues. This is related to our hosting provider (Amazon) that is having a major problem that also affects many other services worldwide.

      Amazon is on it, and we hope that with their help we’ll be able to restore Viber’s service soon.

      We apologize for the temporary inconvenience.

  • Sana

    Hi, I’m from Pakistan and I can not get my activation code. I tried reinstall the application and installed again but it is still not working.

    • http://www.viber.com/ Viber

      Hi there,

      Viber system is currently experiencing connectivity issues. This is related to our hosting provider (Amazon) that is having a major problem that also affects many other services worldwide.

      Amazon is on it, and we hope that with their help we’ll be able to restore Viber’s service soon.

      We apologize for the temporary inconvenience.

  • Mike

    i deactivated my account.. then i want to activate it again.. but i cant get an activation code for this time.. how can i fix this problem? help me pls thanks

    • http://www.viber.com/ Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

      If this doesn’t help, contact our support team at http://support.viber.com and give them the details of the problem.

  • Nash alfa

    does the viber work in the uae ?

    • http://www.viber.com/ Viber

      The authorities in the UAE have decided to block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help :(

      You may try contacting the authorities and ask for the reason for this block.

  • http://www.facebook.com/bOyhOtty Ammar Sheikh

    i have failed to get an activation code for my android

    • http://www.viber.com/ Viber

      Note that the code, when received, is automatically inserted into Viber and the app is ready for use (this is the behavior on most Android phones).

      If you are certain you didn’t receive the code, please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

      If it still fails, then please specify what country you’re located in, and which cellular network.

  • NOC

    Hi,I haven’t received the SMS with the activation code yet and calls

    • http://www.viber.com/ Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

  • samuel

    is this blocked in my country too?
    i am in IRAN
    I think it is? WHAT ELSE COULD BE? what a shame
    i couldn t received my activate code too

    • http://www.viber.com/ Viber

      We know of some users in Iran who manage to use Viber, but we don’t have official information regarding whether or not Viber is blocked in some networks.

      If you still fail to receive the code, please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).
      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

  • http://www.facebook.com/nyan.linhtet.73 Nyan Lin Htet

    I can’t activate to get the access code….I used callback system to get the access code but I only saw the “LOADING” ….That’s why??Plz explain…I am from Myanmar….

    • http://www.viber.com/ Viber

      hi Nyan,

      We are suspecting that the authorities in Myanmar have decided to block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help :(

      You may try contacting the authorities and ask for the reason for this block.

  • aman

    to much porblem viber in activation, not working properly…

    • http://www.viber.com/ Viber

      What country are you located in? Which cellular network?

  • NEKA

    i cant receive any activation code from viber… please help me.. im using samsung galaxy Y and my sim card is GLOBE im from the philippines.. my number is.. 09055179490

    • http://www.viber.com/ Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

  • Mary Geraldine

    Hello. Im from the Philippines. I’m having trouble with activating my VIBER. Whenever i try to activate it or whenever i enter the code it always say ” INVALID CODE”, even if i entered the correct code that was sent to me ! I need you help on what to do with this

    • http://www.viber.com/ Viber

      Hi,

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

  • disqus_3kHXHuE75f

    I already downloaded Viber it worked that time but my phone notification suddenly says that the application will drain the battery since you decided to open viber automatically. So I decided to uninstall Viber and pick another option regarding power saving on my phone, I reinstall it but I’m now getting error message to enter a valid code. I’ve been trying for 2 nights now, I received another code, entered it but still getting the same error. I already used another number, uninstall it, reinstall but it just stays the same. Can you guide me on how to fix this? I will appreciate it. Thanks.

    • http://www.viber.com/ Viber

      Hi,

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

  • Rencsi

    I’m hungary and i got a message with a viber code..i don’t know what is this.. i just got a message. then i search on the internet and i found this wepage..but i don’t know why i got this code??:O

    • http://www.viber.com/ Viber

      It could be that someone mistyped their phone number when trying to register to Viber. Nothing to worry about ;)

  • Sky Eag1e

    hi john and amin62m.i too have a same problem..i can’t able to receive my activation code to my phone..if u get soln please email me..terrordon.don@gmail.com

    • http://www.viber.com/ Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

  • http://www.facebook.com/xnisox Nizar Kachlane

    yes me to i didnt recive the sms or the automatic call im from lebanon

    • http://www.viber.com/ Viber

      Hi,

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

  • http://www.facebook.com/Bi.Little.Evil Nhóc Quỷ

    I have re-installed Viber. And it asks for Activation Code. But I’ve lost the SMS for a long time.
    It onced happened before, but back then I received Automatic Call.
    Now I don’t receive any of them though I’ve tried many times to get code by Automatic Call

    • http://www.viber.com/ Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

  • aya

    +963990206585
    ayaghsanjakda@yahoo.com

    If possible code for the Mobily number found because the code does not reach

  • shehzeen

    hi i am in yangon myanmar .. i was using viber but suddenly it crashed .. i reinstalled it and now i am just waiting for the code i requested both sms and voice call … dint get both yet … plz help

    • http://www.viber.com/ Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

  • Sarah

    I deactivated my Viber about 4 days ago on my android, it worked fine before hand and has let me activate it like this multiple times before. I’m from Australia and am with Telstra, not that this is relevant because it is only happening now. I’ve tried with a few different numbers and have uninstalled and reinstalled viber already and this is not helping. What can i do to make it let me activate it again?

    • http://www.viber.com/ Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

  • http://www.facebook.com/giau.le.92 Giản Đơn

    sao mình không nhận được mã xác minh nhỉ , chờ từ sáng

  • hisham

    the sms didn’t send to my phon and when I press click here the web didn’t open
    what I can do ?

    • http://www.viber.com/ Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

      * Also, please specify what country you’re located in, and which cellular network.

  • http://twitter.com/marita_armua Mary J Armua Bueno

    Hello everyone! I am from Uruguay. I have a Samsung galaxy advance. I installed viber today, but the activation code never has
    been sent by sms. May I uninstalled and try 24 hs later? thank you.

    • http://www.viber.com/ Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

  • Safwan

    hi
    i have a viber registration problem. i get the activation code only using automated call but every time i enter the code viber reject the code and give the message invalide code. i tried many times, please help

    • http://www.viber.com/ Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

  • pani

    Hello viber goup

    I’m from iran and I can’t get the active code

    please help me

    • http://www.viber.com/ Viber

      Hi,

      We are suspecting that the authorities in Iran have decided to block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help :(
      You may try contacting the authorities and ask for the reason for this block.

  • http://www.facebook.com/mahmoud.akbari.7 Mahmoud Akbari

    hi dear. i had viber in my phone and used it easily. but i removed it and reinstall again. but after that i couldn’t get any activation code. as u suggest to other people i removed it and reinstall it after 24hr. but i have the problem and i cant get any activation code. im from Iran and my friends use it easily. please help me………………….. thanks.

    • http://www.viber.com/ Viber

      Hi there,

      As we explained below, we are suspecting that the authorities in Iran have decided to block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help :(
      You may try contacting the authorities and ask for the reason for this block.

  • Lena Mourabet

    icant get my activation code am from syria and my network cellular is syriatell

    • http://www.viber.com/ Viber

      We suspect that the authorities in Syria have decided to block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help :(
      You may try contacting the authorities and ask for the reason for this block.

  • Niraj Gohel

    I have my samsung ace duos.. having problem with viber .. cant get my activation code by massage.. received by call.. but can’t access viber.. it shows Wrong Code…

    • http://www.viber.com/ Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

  • http://twitter.com/IGHAS SAID AIT ALI SAID

    I cant Get my activation code . I unInstalled it and installed it and nothing. I don’t receive no code by sms or by call . I’m from Algera

    • http://www.viber.com/ Viber

      Hi,

      What country are you located in? Which cellular network?

    • nil

      my problem is same as you!!!what should we do??

      • http://www.viber.com/ Viber

        Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

        In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

      • http://www.viber.com/ Viber

        Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

        In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

  • kk

    I can get my activation code but can’t enter in viber

    • http://www.viber.com/ Viber

      What error message exactly do you see after entering your code?
      What device do you have?

  • http://www.facebook.com/ngoc.nguyen.1989 Ngoc Nguyen

    Hi Viber supporter, I cannot get my activation code too, tried everything, uninstall and reinstall a lot of time, still no luck, is there a solution? I’m using N7100, network operator: Viettel, from Vietnam

    • http://www.viber.com/ Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

      * If it still fails, please let me know.

  • hana

    my viber is having problems too.i dont have a activation code:-(

  • hana

    i have failed to get an activation code for my android please heeeeeeeelp me

    • http://www.viber.com/ Viber

      Hi,

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

      * If it still fails, please specify what country you’re located in, and which cellular network you are subscribed to.

      • Amir S Mir

        I am having a problem receiving sms or call on Vodafone in Hyderabad India. I tried to activate on Aircel and it worked but the two Vodafone numbers I tried I cannot get the sms. please suggest and help me out.

        • http://www.viber.com/ Viber

          Hi,

          Have you tried contacting Vodafone about this?

  • Fahad

    I have Motorolla Razr I (X890) with Android version 4.0.4 .I have installed Viber 2 times but when I open all I see is Black screen for 10-20 seconds and then my mobile return to main menu .
    how to solve this problem ?

  • dolly

    im getting my activation code but it says invalid code…it worked before..whats the problem with viber all of a sudden????i have been trying since a very long time…im really damn irritated…i want 2 activate viber asap..its very important for me…please do tell some solution..i stay in india..

    • http://www.viber.com/ Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

  • Micheal

    i get activtion code but do nothing :) i wait one hour say activation and nothing !? Etisalat EGypt network !?

  • roger

    good afternooon. after reinstallng viber in note 2. i don’t receive any activation key. can u help me.

    • http://www.viber.com/ Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

  • xyrus

    my viber also… having problem..!

  • xyrus

    why …the application says need 4 digits to active me i type 4 digit..! then … error code. but i give his say.. 4 digit.. to active

  • Sun Cellular

    Installed and reinstalled Viber several times already and still cant get activation code either sms or call. Im using Sun Cellular postpaid from the Philippines +63925888xxxx

    • http://www.viber.com/ Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

  • http://www.facebook.com/SasuRaine Lorraine Fernandez Donasco

    Hi I’m from Philippines. Is there any problem with viber here? i can’t get my activation coie,

    • http://www.viber.com/ Viber

      There was a temporary issue with our servers, but it should be fully resolved by now.

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

  • khaing zin thu

    I get viber code but viber say invalid code. what can i do?

  • http://www.facebook.com/SasuRaine Lorraine Fernandez Donasco

    Is there other way to get an activation code?

    • http://www.viber.com/ Viber

      Unfortunately not :(
      Our code delivery system is completely automated, and so the only 2 ways to receive the code is either by SMS, or our automatic call.

  • nizzario

    always removing that viber i think this already a scam because ive been trying this install-uninstall solution but nothing happened!

    • http://www.viber.com/ Viber

      The authorities in the UAE have decided to block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help :(
      You may try contacting the authorities and ask for the reason for this block.

  • nizzario

    im from u.a.e they telling me its working here but i don’t receive any sms activation code

    • http://www.viber.com/ Viber

      The authorities in the UAE have decided to block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help :(

      You may try contacting the authorities and ask for the reason for this block.

  • nizzario

    and the site is blocked here

  • http://www.facebook.com/profile.php?id=868960273 Riz Sarwar

    My mother doesnt have viber, she has a basic cell phone yet her number shows up as having viber in my smartphone (android). I tried to call her and it rang but obviously she did not answer because it didnt ring (she was sitting infront of me during this test). A couple of days later, today I get a message, “who is this?”.

    How is this possible????????? Can people use her number???? HELP?!

  • http://www.facebook.com/Riku.RenZ RikuRenji Hyumanataji

    Same Prob With John and Amin62m Contact me
    christianbernardmarucot@gmail.com
    Philippines (+63) Smart Simcard Brand

  • http://www.facebook.com/profile.php?id=100003558266420 Rexmabaitmagalangmapagkumbaba

    I’m from philippines and i cant get the activation code

    • http://www.viber.com/ Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

  • SaRa

    I cant get my activation code not by sms not by call
    i unistalled it for 24 hours and reinstall it but the problem still exist:(
    what should i do now?

    • http://www.viber.com/ Viber

      You may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

      * If it still fails, please specify what country you’re located in, and which cellular network you are subscribed to.

  • JAY ME

    I received a viber access code.I can use viber.The virus demaged all my apps . So I reinstalled the update viber app.But I forgot the access code .I re-asked the viber access code but didn’t get anymore.no sms ,no mobile.I tried with another phone number.The answer is same too. HOW I GET MY ACCESS CODE! PLEASE HELP ME PLEASE.

    • http://www.viber.com/ Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

      * If it still fails, please specify what country you’re located in, and which cellular network you are subscribed to.

    • iann

      Uninstall your viber. Then install X-plore file manager on google play or equivalent program. After installation open the X-plore manager under “/sdcard(sdcard)” then expand. delete the “viber” folder. Re install “viber” program again on google play. Then try to register again. It works with my Sony experia Z . Hope it will works also in your phone. Careful when you are using the X-plore File manager, it may end up you delete the wrong file. make sure you delete only the viber folder.

  • tarek

    evry time when ill activate the viber finde thes masseg (The phone number you entered could not be associated with a Viber account.) iam from syria pls help me

    • http://www.viber.com/ Viber

      Thank you for the report of the problem.

      We kindly ask that you take a minute and report the details of the problem to our support team using this direct link: http://bit.ly/ukGVJ0 (when you submit the ticket, please make sure to add the URL of our conversation). With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it.

      Thanks in advance :)

  • ben

    Is Viber blocked here in Iran?

    • http://www.viber.com/ Viber

      We have been suspecting in the recent few months that some kind of block is imposed on Viber in Iran, yes :(

  • fanjitis

    is it blocked in Croatia??

    • http://www.viber.com/ Viber

      There is no block in Croatia that we know of.
      May we ask hat you elaborate on the problem please?

  • Emad akbazli

    is it blocked in syria?

    • http://www.viber.com/ Viber

      We suspect so, yes :(

  • brado

    hi

    am in Syria

    I did not receive the sms

    and i can’t rich to the wep when i pres “click her”

    • http://www.viber.com/ Viber

      Hi,

      We are suspecting that the authorities in Syria have decided to block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help :(

      You may try contacting the authorities and ask for the reason for this block.

  • Ria Seupule

    Hi, I installed viber onto my phone (Android) but i cant use it, Everytime i try to sent sms or call a box appears up saying “the service has been blocked or is currently unavailable”….. I recieved the sms code, But never got to enter it in? Does that mean my viber account is not acctivated? Because everyone can see me on viber but i cant Reply or anything? And I do recieve there messages and thats about it…. I uninstalled it, Now I cant reinstall.
    Please do help me out.
    Will be much appreciated.
    Thanks.

    • http://www.viber.com/ Viber

      It might be that the network you are connected to is blocking Viber’s traffic.

      1. First, please try uninstalling and reinstalling Viber when connecting to a few different WiFi networks (in order to pinpoint the source of the problem). What are the results?
      2. Also, please make sure the following ports are enabled (“forwarded”) on your routers or firewalls:
      TCP: 5242 + 4244
      UDP: 5243 + 9785

      (if you are not sure how to enable ports, you may contact your router manufacturer)

      * If it still fails, please specify what country you’re located in, and which cellular network you’re subscribed to.

  • Rabea srawe

    could you please send us in Syria the Master code to get access in viber ??!!

    • http://www.viber.com/ Viber

      Unfortunately this isn’t possible :(

      The authorities in Syria have decided to block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help :(

      You may try contacting the authorities and ask for the reason for this block.

  • Soutine Kane

    Is it true that each mobile number can only receive activation code once within 24 hours? Because I installed Viber, and activated my number successfully yesterday, but my phone got an issue and I had to re-install Viber, and since then I tried many times but couldn’t activate it again. I submitted my phone number, it said an SMS with activation code is sent to me but I didn’t receive anything. There is an option “No code? click here”, I clicked, I entered my phone number but I couldn’t hit the “Continue” button.
    Should I wait 24hrs and try again or how can I fix it?
    Note: I use Nokia C3-00, and I used viber on this phone before, it worked fine.

    • http://www.viber.com/ Viber

      Yes, the code is sent once every 24 hours this.

      If you fail to receive the code: please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).
      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

      * If it still fails, please specify what country you’re located in, and which cellular network you are subscribed to.

  • choy

    good afternoon..I’m from the Philippines and i wanna ask where can i download viber for my nokia S60 phone..

    • http://www.viber.com/ Viber

      Find it in Ovi Store :)

      However, please make sure that your device is compatible with Viber first: http://bit.ly/U7sUIR

      • choy

        i’v tried looking for it at Ovi store but its not available..i’ve downloaded it from different sites but the installers had problems..that’s why i am asking if you could help me find a trusted & 100% working installer for my nokia 5800 xpressmusic..thanx in advance..

        • http://www.viber.com/ Viber

          Unfortunately, the only way for us to provide the app is through the official page on OviStore.

          Have you tried contacting Ovi Store administrators, to see why the app is not available on your Ovi Store?

          • Arryhzhyrra Ramirez Garcia

            yeah,,i got mine from ovi store too.. application>free you’ll see viber app along with facebook, skype and other relevant apps. im using c5-03…works fine on me. viber on symbian phones has no call option yet tho.:)

  • Paddy

    my friend and I have viber, She can contact me but i can’t contact her, she hasn’t come up on list of contacts, but I’m on hers!
    I don’t have this problem with any other contact, can you help please.

    • http://www.viber.com/ Viber

      The source of this issue could greatly vary. Please read this short page in our HelpDesk, outlining some possible workarounds that will help reboot synchronization of the contact list: http://bit.ly/rRtPqk

      (The instructions refer to iPhone, but are relevant to all phones nevertheless).

  • http://www.facebook.com/david.chan.7798 David Chan

    Hi, I am currently using Viber through my Samsung Galaxy mobile. I am trying to register Viber with my Desktop(windows 7). In the process, the activation code is required but sorry to say that I did not save it or remember it.
    How can I recover the activation code for continuation. Thank you.

    • http://www.viber.com/ Viber

      The only way to retrieve the code (or receive a new one) is by registering again to Viber Desktop.
      Please try repeating the registration process after waiting 24 hours.

  • Bmaia78

    I’ve had Viber installed on my Galaxy S2 for a while but over the last weekend, after having some problems adding contacts to my Viber contacts list (people who had Viber installed on their phones just wouldn’t show up on my contact list), I decided to uninstall and reinstall to see if that helped. Unfortunately, I haven’t been able to reinstall Viber since it simply won’t send me the authentication code, neither by SMS nor callback. I tried to repeat the process many times over the last few days but had no luck. I’m in Brazil. Any suggestions? Thanks!

    • http://www.viber.com/ Viber

      Hi,

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

      After you activate Viber successfully again, if the problem with recognizing the contacts persists, please see this link for more help: http://helpme.viber.com/index.php?/Knowledgebase/Article/View/67/13/android-contact-list-is-not-showing-your-friends-as-viber-users

      • Bmaia78

        Thanks for the reply! I tried waiting 24 hours but that didn’t work. I tried using different phone numbers (my girlfriend’s and my own land line) and on both attempts it worked, so apparently the problem is with my original Viber account. I even used the code I received via callback on my land line to authenticate Viber on my cellphone, and that ended up working. I can now use Viber normally on my cell, although when I call someone they think I’m calling from my land line, when I’m actually on my cell, since that’s the number I used to have the code sent to me and apparently that is the number now being used for my Viber account.

        • http://www.viber.com/ Viber

          Well, we’re glad the workaround was successful.

          In order for you to use your actual number, please give it just one more try, in another 24 hours.
          If it still fails, please contact our support team using this link: http://bit.ly/ukGVJ0 and explain the history of your attempts so far. They’ll try to assist you further :)

  • Marcsi

    Hi! I was so happy to use Viber since a year. Never understood why having 2 Viber icons on my phone, yesterday decide to delete one of them, thinking that the other one will be enough to run Viber on my phone. With that move I deleted Viber completely from my phone! How can I install Viber to get back to my Viber? I need to get back to my texts which were saved since long. If I tap my phone number when finishing to install it, will Viber recognize my phone number to drive me back to my original Viber?
    (Cannot even find my viber code given originally)
    Could you help me please?
    Many thanks!

    • http://www.viber.com/ Viber

      Hi,

      If Viber was deleted, you’ll need to download and register to Viber again.

      Unfortunately, it will not be possible to retrieve those lost messages, since we (Viber) do not keep our users’ message history on our servers – we care about our users’ privacy.
      We recommend to use our “Export message history” function every once in a while, in order to make sure that those messages are backed up.

  • Rishi

    I accidentally de activated my Viber account 2 days ago. Tried re installing it the past 2 days, but i havent been receiving my activation code even though I tried different numbers. Is there some way to remove my Viber registered account number and try again? I am from India and my carrier is Airtel

    • http://www.viber.com/ Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

  • MohamedRafeeque

    please help me i have viber in my mobile now im trying to install viber in my LAPTOP its installed after im trying to active system asking my viber code then im add the code but its showing its wrong code it was correct code which is recieved from viber msg so pls tell me what i do ……… thanks

    • rafeeeque

      im instal to viber newly active me y lap I accidentally add my wrong code now i got the new code but im trying to add that but its showing wrong pls advice

      • http://www.viber.com/ Viber

        Hi,

        Please try removing Viber, wait 24 hours, reinstall and try again.

        * If it still fails, please specify what country you’re located in, and which cellular network you are subscribed to.

  • Ken Alejandro

    Hi! My viber activation has gone long like 1 hour. How long would the viber activation could normally get?

    • http://www.viber.com/ Viber

      Viber activation should generally be instant.

      If you fail to receive the code: please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

  • bryan

    when i used the call for my access code it said my number but when i try to write it down it wont accept it

    • http://www.viber.com/ Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

  • disqus_6qHhAKlsU5

    hi guys,

    i was using viber on my Samsung galaxy s duos with Vodafone network in India, but i have change my number with same provider and i am trying to get viber activation code but not reciving sms or phone.i had try so many times removing, installing again. nothing work. please help.

    thank you.

    • http://www.viber.com/ Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

  • kikie wulandhari

    getting the activation code but it didnt work trying several time but its still not working arggggsh…help

    • http://www.viber.com/ Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

      * If it still fails, please specify what country you’re located in, and which cellular network you are subscribed to.

  • Kamal Ahmad Qureshi

    viber is not working in my mobile samsung glaxy s. verification code not received . what to do

  • Kamal Ahmad Qureshi

    my country is saudi arab . zain mobile no provider

    • http://www.viber.com/ Viber

      Hi,

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

      * If it still fails, then it could be that Viber is blocked in Saudi Arabia :(

  • zaw naingtun

    I want to get activate viber code.Please.

    • http://www.viber.com/ Viber

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

      * If it still fails, please specify what country you’re located in, and which cellular network you are subscribed to.

  • migz

    pls call me immideately and give my viber code 09496106144

  • lalo llosa

    I cant make a phone call, everytime I try to make a phone call it keeps telling me that I am currently in another call

    • http://www.viber.com/ Viber

      Hi,

      What phone do you have?
      Also, have you tested Viber after rebooting your phone, and connecting to a few different WiFi networks?

  • mais

    I removed viber and now I am trying to reinstall it, but I can not get the code :(

    • http://www.viber.com/ Viber

      Hi,

      Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

      In addition, you may try to register to Viber with a different number (for example – your home landline number, a friend’s number, etc.), in order to determine whether the problem is specific with your number, or a general one.

      * If it still fails, please specify what country you’re located in, and which cellular network you are subscribed to.